R12 Oracle Depot Repair Fundamentals

What you will learn

In this course, you learn implementation considerations for Oracle Depot Repair and other prerequisite modules within the Oracle E-Business Suite. You learn how Oracle Depot Repair fits into the overall Service Request to Resolution flow. You also have an opportunity to complete hands-on practices that show the depth of the product functionality as well as the key setup considerations. The course explains the various repair types and shows you how you can manage setups and profile options to meet your unique business needs.

R12 Oracle Depot Repair Fundamentals is part of the Implementation Consultant learning path and is designed to help you make strategic implementation decisions. It also provides a functional foundation that explains how the application works, which assists you in making informed choices throughout your implementation.

Learn to:

  • Explain the Service Request to Depot Repair Process
  • Create Repair Orders
  • Process Bulk Receiving and High Volume Repairs
  • Describe Prerequisite E-Business Suite Setups and Integrations
Audience
 Business Analysts
End Users
Functional Implementer
Sales Consultants
Support Engineer

Prerequisites
 R12 Oracle Service Fundamentals Ed 1
Navigating Oracle Applications R12
R12 Oracle Service Fundamentals

Course Objectives
 Process a repair order
List key integrations within the Oracle E-Business Suite for Oracle Depot Repair
Explain key integrations within the Oracle Depot Repair user interface
Explain bulk receiving
Explain high volume repairs
Confirm the prerequisite Oracle E-Business Suite setups for Oracle Depot Repair
Set up Oralce Depot Repair
Describe Oracle Depot Repair lookups and profile options

Course Topics
Overview of the Service Request to Depot Repair Process
 Depot Repair Basics
Oracle Depot Repair Solution
Service Request to Depot Repair Flow
Repair Types
Repair Modes

Overview of Oracle Depot Repair within the Oracle E-Business Suite
 Oracle Depot Repair Integration
Depot Repair Workbench
Processing Repair Orders

Bulk Receiving and High Volume Repairs
 Explaining Bulk Receiving
Explaining High Volume Repairs

Prerequisite E-Business Suite Setups and Integrations
 Pre-Implementation Steps
Setup of Related Applications
E-Business Suite Application Module Setups

Oracle Depot Repair Setups
Lookups and Profile Options
 Defining Lookup Codes
Setting Up Profile Options
Setting Up Profile Options for Other Applications